For Developers/Docs

Billing & payouts

How commissions are calculated, when you get paid, and how to set up your payout details.

Commission rate

You earn 20% of the net subscription amount for every active referred client. Commission is paid monthly for as long as the client stays on a paid plan.

Commission per plan

Based on current international pricing:

  • Growth ($19.99/mo) → ~$4.00/mo per client
  • Pro ($49.99/mo) → ~$10.00/mo per client

Net amount excludes payment processing fees. Commission is calculated on what Pulse Support receives. Local pricing may vary by region — commission is always 20% of the net amount charged in that region.

Payout schedule

Payouts run automatically on the 1st of each month at 09:00. All unpaid commissions from the previous month are transferred directly to your registered payout account. You will receive an email confirmation at your payout notification address when each transfer is initiated.

For example, commissions earned during January will be transferred on 1 February. Transfers typically clear within 1–2 business days depending on your bank or payment provider.

Minimum payout threshold

Payouts are only processed once your unpaid balance reaches the minimum threshold shown in your partner dashboard. If your balance is below this at month-end, it rolls over and is included in the following month's run.

How to set up your payout account

Go to your partner dashboard and complete two steps:

  1. Add your payout details. Enter your account information. Your details are stored securely — we never store sensitive account information in plain text.
  2. Set a payout notification email. This is the address we'll use to confirm each transfer. It can be different from your login email.

Commissions accrue from the moment you have active referrals. They will be included in the next automated run once your payout details are verified.

Important: Payouts cannot be sent until you have added and verified your payout details. If you have an outstanding balance and have not yet done this, your accrued commissions are safe and will be paid in the next monthly run once details are confirmed.

Chargebacks and refunds

If a referred client requests a refund within their first billing period, the commission for that period is reversed. Subsequent months are not affected if the refund was only for month one.

Failed transfers

If a transfer fails (for example, due to invalid account details), the entries are automatically re-queued for the next monthly run. You will not lose accrued commission due to a failed transfer. If you experience repeated failures, update your payout details on the partner dashboard or contact team@pulsesupport.co.za.

Taxes

Commission income may be taxable depending on your situation. Pulse Support does not withhold tax on partner payouts. Please consult a tax professional if you are unsure.

Next steps